Star-burner cooktops, Professional and Masterpiece ranges, Freedom refrigeration columns and the dishwashing line.
Tell us the appliance and what it is doing. We will come and look.
Thermador builds refrigeration only, so this is the whole range — and each one links through to how that repair actually goes.
Star burners and the ExtraLow simmer
The burner geometry is the reason people buy these and the reason they keep them. Igniters and the simmer control are most of the work.
Pro Harmony and Pro Grand, dual-fuel and gas
Star burners on the top and an electronic, board-driven oven underneath. The two halves fail independently and are diagnosed separately.
Masterpiece and Professional cavities
A lot of electronics behind the fascia, and a touch panel that takes the heat rising from the cavity below it.
Freedom columns, panel-ready
Full-height refrigeration and freezer columns designed to pair in a run. Heavy panels, board-driven defrost, and hinges set once for a weight they still carry.
Panel-ready, Star-Speed cycles
Shares its engineering with the wider group, with a panel-ready front and the fast cycle on top. Drainage and door springs are most calls.
Built-in, plumbed espresso
Built to stack with the wall ovens, plumbed and board-driven. On Los Angeles water, scale in the boiler is the pattern.
What people call us about, and what each one usually turns out to be. Nothing is named as the fault until it has been proven at the part.
The star burner has more ports than a conventional cap, so moisture sits in the geometry after a spill. Drying it out resolves a good share of these.
On the induction line the board under the glass is the fault; on the gas line it is the ExtraLow control. Same symptom, two different repairs.
Replaceable as a part. Whether it is worth it depends on the unit, and you get the number before you decide.
Clicking means the spark is being made, so it is the electrode, a blocked port or a valve not opening.
Board-driven throughout, so the calibration offset is adjustable in software before anything is replaced.
Heat protection doing its job. The power board is cooled by a fan and the fan is usually blocked, not the coil.
The lock motor or the thermal switch that reports the cavity has cooled. Do not force it — the latch costs less than the door.
A bake element, a thermal fuse tripped during a clean cycle, or the relay on the board.
Two cavities on one board, so a dead lower oven is often a relay rather than a second oven's worth of parts.
Freedom columns carry heavy panels, and a door sitting a few millimetres proud of the frame costs more degrees than people expect.
The defrost heater, timer or bimetal rather than the compressor. A fraction of the cost, and the symptom people most often misread.
A blocked defrost drain backing up into the cabinet. Clearing it is usually the whole repair.
Plenty of shops will turn up. These are the parts of the job that decide whether the repair actually holds.
Sub-Zero, Viking, Wolf and Thermador are built differently from mass-market machines, and they fail differently. These are the units our techs are on every day, so the fault gets recognized rather than hunted for.
Parts and labor are covered for up to twelve months depending on the repair, and the term is written on your invoice rather than left vague.
Parts that match the original specification. A cheaper substitute in a sealed system is how a one-visit repair becomes three.
The visit costs $99. Go ahead with the repair on that same visit and the fee comes off the bill, so the diagnosis is effectively free. Decide not to, and you have paid $99 for a straight answer and owe nothing further.
You see the price and approve it first. No work starts, and nothing is ordered, until you have said yes.
Most calls across the Valley get a technician out the same day, and anything leaking or unsafe goes to the front of the run.
BHGS #50900 for Major Appliance Repair, independently confirmed by Yelp. Fully insured, so a mistake in your kitchen is our problem and not yours.
Floors protected, the unit back on its rails, and the packaging gone with us. A built-in has to come out before most repairs can start.
From the first call to the final test, every step is built around your time and your kitchen.
Call or send the form. Brand, model if you have it, and what the appliance is actually doing — that is usually enough to know what to bring.
A technician finds the fault and explains it in plain terms, including the parts involved and what it will cost.
Written, flat, and agreed before any work begins. If you would rather not go ahead, that is fine — you pay the call-out and nothing more.
Most repairs finish on the first visit. The work and the parts are warrantied, and we check back that it held.
We cover 53 cities and neighborhoods, from the Conejo Valley to Long Beach.
We cover 53 cities and neighborhoods across Los Angeles and the Conejo Valley, from the Conejo Valley to Long Beach.
“This company is fantastic. Art worked tirelessly on my SubZero. We had multiple problems and he came out every time that I called him. They are reliable, honest, and quick. Thank you Art and Victor!”
“I am a property manager in LA County with multiple properties. MKH Appliance Repair is my go-to solution for all things appliance related. They have been helping me get repairs done quickly for the past 2-3 years. I cannot thank them enough for the quality service they provide! If you need your appliances fixed, call them!!…”
“… The Appliance Repairman arrived promptly and was incredibly professional and knowledgeable. He diagnosed the problem with my refrigerator quickly and explained the repair process clearly. The repair was done efficiently, and my appliance is now functioning perfectly. Their customer service was outstanding from start to finish.…”
The things people ask us most, answered plainly. If yours is not here, phone and ask.
(213) 523-3555Tell us the brand and what it is doing. Most repairs finish on the first visit, and you will know the price before any work starts.